NetWork Kansas Referral Coordinators Help Kansas Business Owners Find Resources They Need and Offer Immediate Support Via Online Chat at the Kansas Business Center Web Site

The Kansas Business Center is the official state resource for information, regulatory filings, and personal assistance needed to start or maintain a Kansas-based business. The state of Kansas launched a redesign of the Web site in January of this year. The site welcomes approximately 35,000 page views per month.

“Our coordinators do an exceptional job of referring entrepreneurs to resource partners in our network,” said Erik Pedersen, NetWork Kansas Associate Director. “The opportunity to work more closely with the Kansas Business Center allows us to expand our capability and deliver an even higher level of service to our clients.”

Since the launch of the new Web site, the number of inquiries to referral coordinators has increased significantly; inquiries received in April and May of 2009 grew 129%, compared to the same period last year.

NetWork Kansas referral coordinators provide personal assistance to visitors of the Kansas Business Center via online chat or by phone. Coordinators are available to provide personal assistance to entrepreneurs throughout the startup, growth and maintenance stages of any Kansas business.

“Referral coordinators are like a human extension of the Kansas Business Center,” said Lisa Counts, Kansas.gov General Manager. “They can help guide business owners to find information on the Web site as well as assist with the required state filings and registration tools featured on the portal.”

The Kansas Business Center is a statewide initiative involving 11 state agencies and associations, including the Kansas Small Business Development Center (KSBDC) and the Kansas Center for Entrepreneurship (dba NetWork Kansas).

INFORMATION NETWORK OF KANSAS